Getting Started

Logging in to the Help Desk
To log in to the help desk for more solution articles or to submit an SIL help desk ticket, login here. 
Wed, 20 Apr, 2022 at 3:54 PM
Trouble logging in?
Are you using the correct password? Each tile represents a distinct identity and you've likely set a different password for each of your accounts, incl...
Wed, 6 Apr, 2022 at 10:38 AM
Looking for other SIL system resources?
The Help Desk only addresses operational IT needs. Looking for more Help Desk articles? Login here.  For questions related to your specific OU, please...
Fri, 29 Apr, 2022 at 12:23 PM
Which tile should I use?
Use the tile the pertains to the context in which you want to approach that system. If you're approaching the system intending to do Wycliffe USA work, ...
Thu, 10 Mar, 2022 at 12:38 PM
Low Bandwidth?
For Gmail: https://support.google.com/mail/answer/15049?hl=en
Tue, 29 Mar, 2022 at 3:57 PM
Helpdesk User Activation Email
You might be receiving inquiries from your users that they've gotten a strange email, wondering if it's phishing or a scam. It looks like this: ...
Wed, 6 Apr, 2022 at 2:52 PM